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Support
Last updated: August 21, 2026
Email hola@cuantia-app.com. Include a short description, device model, iOS version, and Cuantia version/build. Never email passwords, tokens, full statements, or sensitive banking data.
Purchases and Cuantia PRO
Use Restore Purchases in Settings if your plan is missing and confirm you use the Apple ID that made the purchase. Manage renewal in Apple Subscriptions.
Account and privacy
You can export data, withdraw AI consent, and delete your account in Settings. For privacy rights or an inaccessible account, contact us from the associated email when possible.
Common issues
- Sync: check connectivity and use the connection test in Settings.
- Receipts/PDF: use a readable, supported, password-free file.
- Sign-in: verify device date/time and retry with the same provider.
- Uncertain operations: do not repeat them; first check Movements and Pending.
Target first-response time: within 3 business days.